Clearhaus A/S is a payment institution/acquirer approved by the Danish Financial Supervisory Authority (Finanstilsynet), that provides payment solutions for online stores. Clearhaus is principal member of Visa and Mastercard. Clearhaus A/S handles the acquiring process of receiving payments from consumers, who have a Visa or Mastercard credit/debit card and passes on the payments to our merchants/customers. The payments take place via the payment infrastructure of Visa and Mastercard, the sumclearing of the Central Bank and internationally via SWIFT and EBA-clearing.
In connection with the GDPR, Clearhaus A/S is defined as a data controller.
Clearhaus is aware of and acts according to the regulations of processing, protection and erasure of personal data. Most importantly, personal data:
In the capacity of data controller, Clearhaus A/S is responsible for and can demonstrate compliance with the above principles in the GDPR.
In the process of collecting personal data from a potential customer/merchant (data subject) Clearhaus will, in accordance with Art. 13, inform the potential data subject that personal data is collected, and for what purpose. E.g. Clearhaus needs the personal data to handle applications, to process orders and to manage the accounts/contracts signed with us.
Data subjects also have the right to be informed about the storage of personal data. At Clearhaus, we store our customers’ data for as long as they are customers with us or until consent is withdrawn. In case an applicant does not become a customer with us, the personal data will be erased.
Additionally, Clearhaus has to provide the potential data subject with Clearhaus’ contact information, which is stated in the bottom of this document.
Further, Clearhaus A/S must, by request, provide data subjects with information and acts in regard to several additional rights, which will be summarised in the following:
The data subject has the right to obtain confirmation from Clearhaus as to whether personal data concerning him or her are being processed, and, if it is the case, also access to the personal data and the following information
The data subject has the right to have any inaccurate personal data rectified by Clearhaus, and to have incomplete data completed.
Art. 17 stipulates that any data subject has the right to have personal data erased by the data controller without undue delay. Only under certain circumstances stipulated in the mentioned article does the data controller have the right to keep back the personal data when the situation requires it, e.g. for compliance with a legal obligation or for the establishment, exercise or defence of legal claims.
The data subject has the right to restrict the processing of personal data under certain circumstances, e.g. if the data subject contests the accuracy of the personal data or if the personal information cannot be erased due to establishment, exercise or defense of legal claims or public interest.
In case of disputes, the data subject has the right to lodge a complaint with a supervisory authority according to Art. 13.
According to Art. 19, it is the responsibility of the data controller to communicate any rectification, erasure or restriction of processing carried out in accordance with Art. 16, 17 and 18 to the recipients to whom the personal data have been disclosed, unless it proves impossible, and the data controller shall also, by request, inform the data subject about these recipients.
The data subject has the right to receive the personal data handed over to the data controller and the right to thereafter transmit this information to another data controller. This right, however, must not adversely affect the rights and freedoms of others.
The data subject has the right to object to the processing of his/her personal data but only to the extent that there is a necessary legal basis for the processing. Where personal data is processed for direct marketing purposes, the data subject has the right to object to it, and when the data subject once has objected to this, the personal data shall no longer be processed for such purposes.
The data subject has the right not to be subject to a decision based solely on automated processing, including profiling, when has legal effect or otherwise affects the data subject considerably. This does not apply if
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P.O. Pedersens Vej 14, 8200 Aarhus N, +45 82 82 22 00
Susanne Fjeldsted, email@example.com