Report on payment service and money laundering inspection in Clearhaus A/S

In May 2025, the Danish Financial Supervisory Authority (FSA) conducted an inspection of Clearhaus as part of their ongoing oversight of financial institutions in Denmark. During their visit, the FSA thoroughly reviewed our efforts to prevent money laundering – examining how we identify and classify our customers, the systems we use to detect suspicious transactions, and the processes we follow to investigate and report potential concerns.

In their report dated November 2025, the FSA outlined a series of actions for us to take. These include further strengthening our risk assessment procedures, updating our anti–money laundering policies, maintaining detailed and accurate records of customer ownership, and enhancing our checks when onboarding new, especially high–risk, customers.

Francois Vachon, Managing Director of Clearhaus, said: “We take the FSA’s report very seriously and are grateful for their guidance. We are proud of our progress so far and remain fully committed to upholding the highest standards for our customers and partners. The recommendations will help us become even stronger. Clearhaus will continue to work closely with the authorities, and we are dedicated to completing all required improvements within the three-month deadline set by the FSA, providing full evidence of the changes we make.“

The report by the Danish Financial Supervisory Authority (in Danish language) can be found here.

In November 2018, the Danish Financial Supervisory Authority inspected Clearhaus and in May 2021 submitted a final inspection report. The report contains orders in the area of risk management and anti-money laundering. Clearhaus takes note of the orders, noting that they are an expression of the Danish FSA’s continued development of best practice in the area and do not concern the basic elements of our anti-money laundering work. We had already complied with some of the orders when we received them and we will be able to comply with the remaining orders within the time limits set by the Authority.

Director and co-founder, Claus Christensen, states on the occasion of the report: “It is a joint fight against money-laundering and we are working hard but successful in this field. A cornerstone of our success in this area is our excellent team, which monitors transactions for combating money laundering closely. We really appreciate the efforts of the FSA in this joint fight. At the same time we are glad that the FSA has only a few orders for us dealing with the complex rules for money laundering. I would like to say thank you to our employees who work with risk management and anti-money laundering in Clearhaus on a daily routine.“

An English version (translated by Clearhaus) of the Danish Financial Supervisory Authority’s report can be found here.